Challenging Situations Met with Direct, Straight to the Point IT Solutions
Individual end-users and organization administrators need fast responses to IT issues. We provide outstanding, responsive, and efficient support systems to help your organization and its customers enjoy the easiest possible experience.
We provide remote help desk support featuring Freshdesk, ScreenConnect for Windows or Mac PC’s and ChromeRemote Desktop for ChromeBooks. Our managed IT services include computer inventory management, deployment, network architecture and systems administration, including zero-trust Trugrid VPN for remote workers. We will be your overall technology resource and provide speedy end-user support.
Only IT Services is a family-owned business. We provide Information Technology services to schools, healthcare organizations, small businesses and individuals delivered by technicians located in the great State of Oregon. We are prepared to bring you straight-to-the-point IT solutions to daily challenges you face in systems administration, networking, deployment, and end-user support.
Service Desk
To help support end users and employees alike, we use highly interactive support desk tools to speed up response time and keep end users totally satisfied. We keep end users and organization administrators informed about each computer issue and solution. Tickets can be submitted 24/7— any day or time of the week. Responses are prompt and workarounds/solutions are documented to help subsequent users. Our documented knowledge base also helps “Do-It Yourself” users.
Remote Help
For issues requiring a hands on approach, we are able to directly remote into machines and solve most software problems remotely. The links to both of these services can be found on this page below:
Contact Us
If you have any questions for our Only IT team, please use this form to drop us an email. We are here to help!
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